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Strategies for handling the aftermath of Bad News

When the shock of bad news has been absorbed, a variety of reactions may follow. It is not possible to predict the exact reaction of any individual to bad news, but the following reactions are commonly experienced. This section gives strategies for handling some of the reactions, which you may see in patients and relatives.

Denial

When a family member asks you not to tell (Collusion)

Handling anger, guilt and blame

Answering difficult questions

Grief

Encouraging hope
 

Denial

When a family member asks
you not to tell (Collusion)


Handling anger, guilt and blame

Answering difficult questions

Grief

Encouraging hope