Home Strategies When a family member asks you not to tell (Collusion)
   

Although information belongs to the patient, there are still times when a family member is told the diagnosis before the patient. Typically, in order to protect the patient from pain and worry, the family will ask you not to disclose diagnosis and prognosis. Legally, the family has no right to make such a request, but they will argue that they know the patient better than we and give a number of, very cogent, reasons why they know best. The aim of breaking collusion, maintaining honesty with the patient and of not alienating the family, involves three steps:

  Try to establish, with the family member, why it is important to them to collude. Ask if there are reasons why honesty might be preferable and respect their knowledge of the patient. Negotiate access to the patient, to establish their awareness and promise that you will only disclose the diagnosis if the patient asks for it.
 
  Talk to the patient to discover what they know or suspect. Typically, they will be aware of reality but are also colluding to protect the family. Confirm their suspicions, if appropriate, and arrange to see both patient and relative together.
 
  Confirm, to both patient and family member, that each has been protecting the other in an attempt to save them from distress. This should be enough to open a dialogue between them so that you can then slip away, leaving them to discuss the situation and how they plan to manage it.
 
When collusion involves a child, whether that child be a relative or a patient, there seems to be even more motivation to collude, parents arguing that the child is too young to understand and should be kept happy for as long as possible. In fact, children are well able to adjust to a situation and respond well to being informed. They may become very angry if they feel that they are excluded from a situation, especially if it involves their own health. For parents of a sick child, they should be encouraged to include the child in all discussions about diagnosis, treatment and prognosis. Similarly if a close relative is ill, the child will, almost always, wish to be involved and feel that they are helping in some way.

It could be argued that, if both patient and family seem happy with collusion, there is no need to attempt to break it. If one partner subsequently dies while collusion is intact, there will be the possibility of "unfinished business" between them that could complicate the grieving process.



 
   
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Denial

When a family member asks
you not to tell (Collusion)


Handling anger, guilt and blame

Answering difficult questions

Grief

Encouraging hope